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Customer Service Representative

£19,760 - £22,337 a year - Full-time, Permanent + company bonus & OTE

We have an exciting vacancy for a Customer Service Professional to join our friendly, hard-working Sales Team in Bristol. We are looking for a friendly, motivated and reliable individual who is computer literate and has excellent verbal and written communication skills.

Job Responsibilities:

  • Maintain and build on customer relationships once developed.
  • Handle all aspects of quotation, sales order processing to designated customers.
  • Ensure that all paperwork required for customers and projects is produced accurately and on time.
  • Maintain customer enquiries within our CRM system.
  • Advise customers on their intended purchases and endorse our fitting service where possible.
  • Liaise with our logistics manager to organise deliveries.
  • Identify new sales opportunities.

The Perks

Our staff are well looked after and nurtured in an environment that allows for constant, ongoing growth. We also provide an in-house training programme and on the job support, which will give you the knowledge and confidence needed to deal with our customers effectively. On top of a pleasant working environment, we offer competitive target-based bonuses, a pension scheme, and 23 days holiday (plus Bank Holidays).



  • Company wide bonus scheme

  • Performance bonus, quarterly bonus and yearly bonus

  • Company pension programme

  • Employee of the Year scheme

  • Training allowance

  • 23 days holiday allowance + bank holidays


  • Good IT skills, with working experience in Microsoft Office 365 (Microsoft Teams, Excel, Outlook, and Word)

  • Previous Customer Service or Sales experience would be an advantage but not essential.

  • Able to work under pressure and to deadlines.

  • Able to work independently, have a positive attitude and show self-motivation.

  • A driving licence held for over 2 years would be an advantage.

  • Good communication skills, both written and telephonic