We have an exciting vacancy for a Customer Service Professional to join our friendly, hard-working Sales Team in Bristol. We are looking for a friendly, motivated and reliable individual who is computer literate and has excellent verbal and written communication skills.
Job Responsibilities:
- Maintain and build on customer relationships once developed.
- Handle all aspects of quotation, sales order processing to designated customers.
- Ensure that all paperwork required for customers and projects is produced accurately and on time.
- Maintain customer enquiries within our CRM system.
- Advise customers on their intended purchases and endorse our fitting service where possible.
- Liaise with our logistics manager to organise deliveries.
- Identify new sales opportunities.
The Perks
Our staff are well looked after and nurtured in an environment that allows for constant, ongoing growth. We also provide an in-house training programme and on the job support, which will give you the knowledge and confidence needed to deal with our customers effectively. On top of a pleasant working environment, we offer competitive target-based bonuses, a pension scheme, and 23 days holiday (plus Bank Holidays).
Benefits
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Company wide bonus scheme
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Performance bonus, quarterly bonus and yearly bonus
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Company pension programme
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Employee of the Year scheme
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Training allowance
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23 days holiday allowance + bank holidays
Requirements
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Good IT skills, with working experience in Microsoft Office 365 (Microsoft Teams, Excel, Outlook, and Word)
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Previous Customer Service or Sales experience would be an advantage but not essential.
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Able to work under pressure and to deadlines.
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Able to work independently, have a positive attitude and show self-motivation.
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A driving licence held for over 2 years would be an advantage.
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Good communication skills, both written and telephonic
